Prospecting & Contact Relations |
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The Xebra Prospecting module provides the means to schedule and track contacts with both prospective and current customers. When a contact is strictly a prospect and has not yet recorded an order with you, this module will be the singular method of maintaining an organized record of all your interaction with them. Once a prospect places an order and becomes an official customer, their entry within Prospecting will become one more tool bolstering your contact records, to be used to maintain a history of contact, to initiate and schedule new correspondence and to aide in pro-active sales activities. In addition to the Prospecting module, we will also be reviewing customer relation tools found elsewhere in Xebra. Re-order reports and notices, inquiries and general mail merges all assist in customer-distributor communication and pro-active activities for sales reps. |