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When a customer's check is returned due to insufficient funds, changes to Cash Receipts and the Checkbook are necessary.
| 1. | Go > Accounting > Receivables > Cash Receipts |
| 2. | Enter today’s date, and choose the checking account it was deposited to originally |
| 4. | Enter the Customer, Check Number, and a negative Check Amount |
| 5. | Enter the Invoice or Job Number the check was applied to. The system will put out a warning message informing you that the job is already marked "Paid in Full", and it will ask if you are sure you want to apply a payment to it. Click Yes. |
| 6. | In the “This Payment” field, enter the negative payment amount. Click OK. |
| 7. | The “Remaining to be distributed” field should be zero. Click Finished to return to the main Accounting screen. |
| 8. | Click on Banking > Checkbook |
| 9. | Find the deposit entry for the check that bounced, and double-click on it. |
| 10. | This will bring up the Edit Deposit screen. |
| 11. | Change the Status from New Entry to ¤ Void |
NOTE: In some cases, the deposit may have been lumped in with other cash receipts as a single entry. If that is the case, you could either edit the original deposit, or you could enter a withdrawal without creating an AP record.
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